Privacy Policy

Effective Date: Janaury 26, 2025

This Privacy Policy explains how Noctaura (“we”, “us”, or “our”) collects, uses, shares, and otherwise processes personal data when you use our mobile applications, websites, and related services (collectively, the “App” or “Service”). The Service is available on the Apple App Store and Google Play.

Noctaura is designed to support self-reflection, emotional awareness, focus, and mindful living. It is intended as a personal growth and well-being tool and does not provide medical, psychological, diagnostic, or therapeutic services.

By using the Service, you confirm that:

1. You have read, understood, and agreed to this Privacy Policy; and
2. You are at least 16 years old, or you have obtained consent from your parent or legal guardian.

If you do not agree with this Privacy Policy, you must not use the Service. In such a case, you should delete the App, cancel any subscriptions through Apple or Google, and request deletion of your personal data by contacting us.

1. Personal Data Controller

The controller of your personal data is:

Noctaura, Inc
Email: noctaura@163.com
Address: 1 Wallich St, Guoco Tower, #14-02, Singapore 078881

2. Categories of Personal Data We Collect

2.1 Data You Provide Directly

• Email address and account credentials
• Profile information you choose to provide (such as nickname or preferences)
• Optional self-reflection inputs, notes, journal entries, or responses to in-app prompts
• Customer support communications

All personal data requested is voluntary, unless required to provide core app functionality.

Any reflective inputs you provide are used solely for personal reflection, emotional awareness, and user experience customization within the App. They are not used for identity verification or external profiling.

2.2 Data Collected Automatically

• IP address
• Language and time zone
• Device type, model, and operating system
• App version and usage statistics (such as session duration and feature usage)
• Device identifiers and advertising identifiers (such as IDFA or GAID, where permitted)

Where required by law, we request your consent before using advertising identifiers. You may adjust your preferences through your device settings at any time.

2.3 Data from Third Parties

• Social login data (e.g., Apple, Google, Meta, if you choose to use these features)
• Aggregated analytics and attribution data from advertising and analytics partners

The Service does not provide medical, mental health, psychiatric, or therapeutic services, and is not intended to diagnose, treat, cure, or prevent any condition.

3. Purposes and Legal Bases for Processing

3.1 Providing and Operating the Service

• Creating and managing user accounts
• Delivering personalized reflective content and features
• Enabling journaling, mindfulness, and focus-related functionality

Legal basis: Performance of a contract

3.2 Improving and Analyzing the Service

• Understanding how users interact with the App
• Debugging, performance monitoring, and feature optimization

Legal basis: Legitimate interests

3.3 Customer Support and Communications

• Responding to user inquiries
• Sending service-related updates and notifications

Legal basis: Performance of a contract

3.4 Payments and Subscriptions

• Processing payments and subscriptions through app store platforms
• Managing refunds and preventing fraud

Legal basis: Performance of a contract; Legal obligation; Legitimate interests

3.5 Marketing and Promotional Communications

• Sending optional marketing messages about features or offers
• Delivering in-app announcements

Legal basis: Consent (where required); Legitimate interests (where permitted)
You may opt out of marketing communications at any time.

3.6 Advertising and Analytics

• Measuring app performance and user engagement
• Serving contextual or limited personalized advertising, where permitted by law

Legal basis: Consent (where required); Legitimate interests

3.7 Legal Compliance and Security

• Complying with legal obligations
• Enforcing our Terms of Use
• Preventing fraud, abuse, and security incidents

Legal basis: Legal obligation; Legitimate interests

4. With Whom We Share Your Personal Data

We do not sell your personal data.

4.1 Service Providers and Partners

We may share data with trusted partners who help operate the Service, including:

• Analytics and attribution: Google Analytics, Firebase, Appsflyer, Amplitude
• Advertising platforms: Meta, TikTok, Google Ads, Apple Search Ads
• Cloud infrastructure and data hosting providers
• Communications and notification services
• Authentication providers (Apple, Google, Meta)

These providers process data only under our instructions and contractual obligations.

4.2 Legal and Regulatory Authorities

We may disclose personal data if required by law or valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of that transaction.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your personal data
• Restrict or object to processing
• Withdraw consent at any time
• Receive a copy of your data (where applicable)

To exercise these rights, contact us at noctaura@163.com.

Additional Rights for EEA Users

• Right to lodge a complaint with a data protection authority

6. Age Limitation

The Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children under 16.

7. International Data Transfers

Your personal data may be processed outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and enforce our agreements.

9. Do Not Track Signals

The Service does not currently respond to “Do Not Track” signals.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: noctaura@163.com
Address: 1 Wallich St, Guoco Tower, #14-02, Singapore 078881